For psychologists and testing practices
Psychologist billing that follows every session to your bank.
A psychological evaluation can mean several appointments, a long report, and a claim with many units on it. Therapy sessions keep coming every week alongside it. Remitra follows each one from the claim to the deposit, so you can see what's paid and what's stuck.
- Testing done3 appointments · 96136 + 96137
- Report finished96130 + 96131 · claim sent
- Units cutfewer units paid than billed
- In your bank$612.40 so far · client owes $240
Illustrative example. Remitra shows what was paid on each line, so short-paid units stand out.
Does this sound familiar?
One evaluation. Four appointments. One confusing payment.
- “Testing claims come back with a payment I can't match to what we billed.”
- “Clients get a big bill after testing and are surprised by it.”
- “Between testing and weekly therapy, I don't know what's still outstanding.”
Where the money goes
Where psychology practices lose money.
Testing claims are large and complicated, and therapy claims are small and constant. Both can slip in different ways.
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Testing units that don't add up.
Testing is billed by time: a first hour or half hour, then extra units for each additional block. When the units billed don't match what the insurer accepts, part of the claim is denied and the rest is paid, which is easy to miss.
How Remitra shows it
What insurance paid is kept line by line, with the reason for any line that was cut or denied, so a short payment shows up instead of hiding in a total.
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A large balance lands on the client.
Testing often falls under a deductible. A client who expected a copay gets a bill for several hundred dollars and puts off paying it.
How Remitra shows it
Statements and online payment links go out automatically, and balances can be split into payment plans. The client can pay by card in seconds.
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Coverage changes before testing starts.
Evaluations are often booked weeks out. If the client's plan changes in the meantime, every testing appointment gets billed to coverage that no longer applies.
How Remitra shows it
Insurance is checked before every appointment, not just at intake, so a change shows up before the testing day.
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Big claims waiting past the deadline.
A single testing claim can be worth more than a month of therapy sessions. If it's denied and sits in a pile, the insurer's deadline to fix it can pass.
How Remitra shows it
Money you're still owed, sorted by how old it is, plus one list of denials with the reason in plain English.
Follow one evaluation
A psychological evaluation, from testing to the deposit.
How a typical evaluation with several testing appointments moves through Remitra. The dollar amounts are illustrative.
- 1Testing appointmentsThree appointments of test administration, each recorded with its time.
- 2Report and feedbackThe evaluation and report are finished and the claim goes out with each code and its units.
- 3Insurance paymentMost lines paid. One line paid for fewer units than billed, with the reason shown.
- 4Client balanceThe client's share goes to a statement with a payment link, or a payment plan.
- 5Bank depositInsurance and client payments are matched to this evaluation.
For whoever does the billing
Psychology billing codes you use most.
The codes behind most testing and therapy claims, and the snag that most often trips each one up.
| Code | What it means | Common snag |
|---|---|---|
| 96130 · 96131 | Psychological evaluation by the psychologist: interpreting results, writing the report, and the feedback session. 96130 is the first hour, 96131 each extra hour. | Units billed don't match the time documented, or the dates of service don't match the payer's rules. |
| 96136 · 96137 | Giving and scoring tests yourself. 96136 is the first 30 minutes, 96137 each extra 30 minutes. | Testing time spread across several days isn't added up the way the insurer expects. |
| 96138 · 96139 | Giving and scoring tests by a technician, in the same 30-minute blocks. | Billed under the wrong person, or mixed up with your own testing time. |
| 90791 | Diagnostic evaluation, usually the first appointment. | Some insurers limit how often it can be billed for the same client. |
| 90834 · 90837 | Therapy sessions of 38–52 or 53+ minutes. | The time in the note doesn't support the code. |
Codes are CPT® codes from the American Medical Association. Insurer rules vary, so check each payer's policy.
Questions
Psychology billing questions.
Can Remitra handle testing claims with many units?
Yes. Each code goes on its own line with its units, and Remitra keeps what insurance paid on each line, with the reason for anything that wasn't paid.
What happens when a client owes a large amount after testing?
Remitra sends statements with an online payment link, and the balance can be split into a payment plan. Clients can pay by card.
Is insurance checked before each testing appointment?
Yes. Eligibility is checked before every appointment, so a change in coverage shows up before the testing day instead of after the claim is denied.
Can I bill testing and weekly therapy in the same system?
Yes. Testing and therapy claims go through the same place, and you can see everything a client still owes in one view.
Can I sign up today?
Remitra is in private preview and working with a small group of mental health practices. Book a 30-minute demo call and we'll walk through how billing works at your practice today.
30 minutes · Free · No commitment
See how Remitra would work for your psychology practice.
Book a short video call. We'll learn how billing works at your practice today, and show you an evaluation tracked all the way to the bank deposit.
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